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Cannot edit page - a lot of JS errors

mkilinski August 15, 2019

Hi there. I have an issue with my Confluence. I can't edit any page. The EDIT button doesn't work, nothing happens after click in it. I noticed a lot of JS errors in console. Any ideas?

I am using Confluence 6.15.2 with SSL and reverse proxy via IIS. I don't know when the issue arose because I haven't edit any pages after uprade to 6.15 version...

Screenshot_2019-08-15 09.43.34_1ogvZV.png

1 answer

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Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 16, 2019

Hello there,

Happy to help with your issue! Can you tell us if you recently upgraded to 6.15.2? Which version did you come from before?

First, I would recommend that you bypass your proxy to confirm there isn't an issue with that and this version of Confluence.

Secondly, could you tell me if all of your users are experiencing the same issue? Does it occur on all browsers, computers, and inside and outside of your internal network?

Regards,

Shannon

mkilinski August 19, 2019

Hello. I upgraded the application about 24th of July. Baypassing proxy gave the expected results - edit button is working, so it seems I have a problem with the IIS... 

Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 19, 2019

Hello,

Thank you for confirming. Yes, so we can confirm the issue is with your proxy setup in IIS.

We have a few articles that might help you with the setup:

Let us know if you have any questions.

Regards,

Shannon

mkilinski August 19, 2019

One more question - beacuse I am not the specialist in the IIS and Windows Server and above issue is my another problem, I'll migrate all my Atlassian apps to Linux Server with well-known for me Apache/Nginx. I am thinking about integrate my Jira and Confluence with the Crowd. Is there any article how to configure all of them to work with Active Directory?

Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 19, 2019

Hi there,

There is a way with Crowd; you would just need to use an LDAP connector. Have a look at Configuring an LDAP Directory and check under the Directory-specific configuration notes

If you have any questions about that I would advise raising a new question under the Crowd collection. Then, some Crowd experts will be able to reply to you and help you out.

Regards,

Shannon

mkilinski August 22, 2019

After migration to Linux server, the issue is resolved. Thanks for your time.

Like Shannon S likes this
Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 23, 2019

Thank you for confirming that!

Take care, and have a pleasant rest of your week.

Regards,

Shannon

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