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Cannot edit a page

Good Morning!

Within our workspace, we have a page that is dedicated to our company roster. When I click the edit button (pencil) I am routed to a blank page instead of being routed to the editable version of our roster page. 

I have had multiple users try this to verify that it is not just my account that is having the issue. I have also tried to edit multiple pages to confirm that it is not a workspace-wide issue.

All users have had this issue and only on the roster page.

I am an admin of our workspace and all users that I tested with have permissions to edit the page in question.

Any help you can provide would be greatly appreciated!

Thank you!

2 answers

0 votes

Hi @Glenn Collins ,

this is an unconvetional behaviour so you need to request direct support to the Atlassian team in order to perform a check.

Fabio

Thank you for having a look! I contacted support at the same time and I am waiting to hear back from them.

0 votes
Benjamin Community Leader Jul 29, 2022

Hi @Glenn Collins ,

 

You want to contact Atlassian support on this. However, as a work around, maybe try to copy the page and see if you can edit it. If you can replace the original with the copy.

 

-Ben

Thank you! I will try this as well but I have also contacted support on this and I am waiting to hear back from them.

Like Benjamin likes this

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