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Cannot download (or close) JPG or PNG files when click on attachment

Edited

No users in our organization can download (or close) JPEG or PNG files from Confluence cloud/document sections once in preview (there is no X or download icon).   Even if just want to simply preview the file, we must hit the back button which takes us back to square one on the page to get out of the preview.  There are no choices for close or download.  This occurs in Chrome or IE.  Anyone have this happen and have any ideas?

 

Capture_Confluence NO Download or X when preview.PNG

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