Cannot download (or close) JPG or PNG files when click on attachment

Lesley Hawkins February 7, 2020

No users in our organization can download (or close) JPEG or PNG files from Confluence cloud/document sections once in preview (there is no X or download icon).   Even if just want to simply preview the file, we must hit the back button which takes us back to square one on the page to get out of the preview.  There are no choices for close or download.  This occurs in Chrome or IE.  Anyone have this happen and have any ideas?

 

Capture_Confluence NO Download or X when preview.PNG

1 answer

0 votes
Vero Rivas
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 23, 2021

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events