Cannot delete existing Trusted Applications after upgrade

[Jaime Romaguera]

Runing confluence 3.5.16

I am trying to remove existing trusted applications after upgrading from 2.10.x. Receive this message Failed to delete orphaned trust certificate: Incorrect result size: expected 1, actual 2

I followed the knowledgebase https://confluence.atlassian.com/pages/viewpage.action?pageId=158107208.

Ran the command on the database SELECT * FROM KEYSTORE;

Received the output.

123011073 jira:4494498 public RSA
124551169 jira:4494498 public RSA
151846913 confluence:1995330 public RSA
151846914 confluence:1995330 private RSA

I can remove the confluence records but cannot remove the jira records

Followed the knownledge https://confluence.atlassian.com/display/CONFKB/Cannot+Create+Trusted+Application+Communication+for+Cloned+Instance

I tried delete command on the database DELETE FROM keystore WHERE alias LIKE '%jira%'

But received this error message

Error starting at line 4 in command:
DELETE FROM keystore WHERE alias LIKE '%jira%'
Error report:
SQL Error: ORA-02292: integrity constraint (CONFL_OWNER.FKDDB119CA9C85ADB1) violated - child record found
02292. 00000 - "integrity constraint (%s.%s) violated - child record found"
*Cause: attempted to delete a parent key value that had a foreign
dependency.
*Action: delete dependencies first then parent or disable constraint.

Does anybody have a solution removing the existing trutsted application.

I need to removed them as they conflicting when I am trying to created new trusted relationship with jira.

If anybody could provide any assistance would be greatly appreicated

Thanks

Regards

Jaime

[Jaime Romaguera · Accepted solution]

Shutdown Confluence

1. First, back up the database, just in case

2. Then run these commands against the database in this order:

3.  delete from trustedapprestriction;

4.  delete from trustedapp;

delete from keystore where alias like 'jira%';

Hopefully you can now make a trusted application with Jira

[AlysonA]

Hi Jaime,

I'm not keen on Oracle, but the error is pretty clear, you need to find out the parent record that is preventing you from completing the delete statement. Also, if you're confident enough on database manipulation, you might as well drop the constraint that is being reported in the stack trace ((CONFL_OWNER.FKDDB119CA9C85ADB1), I found some instructions here: http://www.java2s.com/Code/Oracle/Constraints/Drop-Constraint.htm

Just bear in mind to create a database backup prior to any changes.

Hope it helps.