Cannot create a uri link in wiki to start an im sip chat session

Were running Confluence 5.6.5 and I'm trying to embed a link into a blank wiki page to start an im chat.

When embedded in a standard html5 page all that is required is:

<a href="im:<><>">start team chat</a>

And the browser happily launches the client as expected.

I cannot successfully place the href destination into a confluence wiki page.


2 answers

1 accepted

0 vote

Hi Steve,

I enabled the HTML Macro on my instance and am inserting a URI (Skype, to be specific), and I was able to get it to open in Skype. Perhaps this would work for you?

I wasn't familiar with the im: URI so I couldn't test that one specifically, as I'm not sure which app I would need to have in order for it to work.

I wanted to let you know also you may want to consider upgrading your Confluence instance to at least 5.10.*, since 5.6.5 reached End of Life in 2016. Anything we suggest you here may not have worked in earlier iterations of Confluence.

Kind regards,


0 vote

Steve confirmed that  provided solution with HTML macro works fine. 


How the future reference,  please be aware of possible security risks related to HTML macro: 

The HTML macro will only be available if it has been enabled by an administrator. Enabling these macros can make your Confluence site vulnerable to cross-site scripting attacks.

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