Were running Confluence 5.6.5 and I'm trying to embed a link into a blank wiki page to start an im chat.
When embedded in a standard html5 page all that is required is:
<a href="im:<sip:email@example.com><sip:dick@firstname.lastname@example.org>">start team chat</a>
And the browser happily launches the client as expected.
I cannot successfully place the href destination into a confluence wiki page.
I enabled the HTML Macro on my instance and am inserting a URI (Skype, to be specific), and I was able to get it to open in Skype. Perhaps this would work for you?
I wasn't familiar with the im: URI so I couldn't test that one specifically, as I'm not sure which app I would need to have in order for it to work.
I wanted to let you know also you may want to consider upgrading your Confluence instance to at least 5.10.*, since 5.6.5 reached End of Life in 2016. Anything we suggest you here may not have worked in earlier iterations of Confluence.
Steve confirmed that provided solution with HTML macro works fine.
How the future reference, please be aware of possible security risks related to HTML macro:
The HTML macro will only be available if it has been enabled by an administrator. Enabling these macros can make your Confluence site vulnerable to cross-site scripting attacks.
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