Cannot create a space

Hi all,

I just installed a new Confluence instance on my server. It works pretty good but I cannot create a new space. When I click on "Create space" button a new window "Create space" appears. There is only label "Loading" at the centre of the window (I guess that there should be different types of spaces that I should select). I tried to wait but even after 20 or 30 minutes there were not any changes. The group of my user has "Create space" permission in the list of Global permissions.

3 answers

Hi Andrey, Is there any error in your atlassian-confluence.log? You can find it in your <home-directory>\log. Please let us know what version of Confluence are you using and also what's your database then we can help you more. Cheers, Saleh

Hi Saleh,

Yesterday there was the next error:

2014-03-25 11:18:49,918 ERROR [http-8090-17] [plugin.descriptor.web.ConfluenceWebInterfaceManager] getHtml Failed to render web panel: com.atlassian.plugin.web.descrip$

-- referer: https://confluence.danateq.net/admin/viewgadgetdirectory.action| url: /pages/templates2/listglobaltemplates.action | userName: admin | action: listglobal$

java.lang.NullPointerException

But now there is no any errors in the log.

I use MySQL as a database engine. The version of Confluence is 5.4.4.

Hi Saleh,

Yesterday there was the next error:

2014-03-25 11:18:49,918 ERROR [http-8090-17] [plugin.descriptor.web.ConfluenceWebInterfaceManager] getHtml Failed to render web panel: com.atlassian.plugin.web.descrip$

-- referer: https://confluence.danateq.net/admin/viewgadgetdirectory.action| url: /pages/templates2/listglobaltemplates.action | userName: admin | action: listglobal$

java.lang.NullPointerException

But now there is no any errors in the log.

I use MySQL as a database engine. The version of Confluence is 5.4.4.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

2,780 views 26 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you