Cannot create a space

Hi all,

I just installed a new Confluence instance on my server. It works pretty good but I cannot create a new space. When I click on "Create space" button a new window "Create space" appears. There is only label "Loading" at the centre of the window (I guess that there should be different types of spaces that I should select). I tried to wait but even after 20 or 30 minutes there were not any changes. The group of my user has "Create space" permission in the list of Global permissions.

3 answers

Hi Andrey, Is there any error in your atlassian-confluence.log? You can find it in your <home-directory>\log. Please let us know what version of Confluence are you using and also what's your database then we can help you more. Cheers, Saleh

Hi Saleh,

Yesterday there was the next error:

2014-03-25 11:18:49,918 ERROR [http-8090-17] [plugin.descriptor.web.ConfluenceWebInterfaceManager] getHtml Failed to render web panel: com.atlassian.plugin.web.descrip$

-- referer: https://confluence.danateq.net/admin/viewgadgetdirectory.action| url: /pages/templates2/listglobaltemplates.action | userName: admin | action: listglobal$

java.lang.NullPointerException

But now there is no any errors in the log.

I use MySQL as a database engine. The version of Confluence is 5.4.4.

Hi Saleh,

Yesterday there was the next error:

2014-03-25 11:18:49,918 ERROR [http-8090-17] [plugin.descriptor.web.ConfluenceWebInterfaceManager] getHtml Failed to render web panel: com.atlassian.plugin.web.descrip$

-- referer: https://confluence.danateq.net/admin/viewgadgetdirectory.action| url: /pages/templates2/listglobaltemplates.action | userName: admin | action: listglobal$

java.lang.NullPointerException

But now there is no any errors in the log.

I use MySQL as a database engine. The version of Confluence is 5.4.4.

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