Cannot create a space

Andrey Rusov March 24, 2014

Hi all,

I just installed a new Confluence instance on my server. It works pretty good but I cannot create a new space. When I click on "Create space" button a new window "Create space" appears. There is only label "Loading" at the centre of the window (I guess that there should be different types of spaces that I should select). I tried to wait but even after 20 or 30 minutes there were not any changes. The group of my user has "Create space" permission in the list of Global permissions.

3 answers

0 votes
Andrey Rusov March 25, 2014

Hi Saleh,

Yesterday there was the next error:

2014-03-25 11:18:49,918 ERROR [http-8090-17] [plugin.descriptor.web.ConfluenceWebInterfaceManager] getHtml Failed to render web panel: com.atlassian.plugin.web.descrip$

-- referer: https://confluence.danateq.net/admin/viewgadgetdirectory.action| url: /pages/templates2/listglobaltemplates.action | userName: admin | action: listglobal$

java.lang.NullPointerException

But now there is no any errors in the log.

I use MySQL as a database engine. The version of Confluence is 5.4.4.

0 votes
Andrey Rusov March 25, 2014

Hi Saleh,

Yesterday there was the next error:

2014-03-25 11:18:49,918 ERROR [http-8090-17] [plugin.descriptor.web.ConfluenceWebInterfaceManager] getHtml Failed to render web panel: com.atlassian.plugin.web.descrip$

-- referer: https://confluence.danateq.net/admin/viewgadgetdirectory.action| url: /pages/templates2/listglobaltemplates.action | userName: admin | action: listglobal$

java.lang.NullPointerException

But now there is no any errors in the log.

I use MySQL as a database engine. The version of Confluence is 5.4.4.

0 votes
salehparsa
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March 24, 2014
Hi Andrey, Is there any error in your atlassian-confluence.log? You can find it in your <home-directory>\log. Please let us know what version of Confluence are you using and also what's your database then we can help you more. Cheers, Saleh

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