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Cannot create a new space

When attempting to create a new space, I'm getting a "An unknown server error has occurred." 

Looking at the network traffic, I see the following request is failing:

https://<URL>/rest/create-dialog/1.0/space-blueprint/dialog/web-items

The response to the request is:

{"errorCode":500,"errorType":"UNKNOWN"}

There is nothing of related in the logs that I can find. 

1 answer

0 votes
Brant_Schroeder Community Leader Oct 29, 2019

Adrian,

  You can check you logs and see if this is the issue you are having: https://confluence.atlassian.com/confkb/confluence-space-creation-fails-due-to-custom-space-blueprint-442270706.html 

Most the time I see this when a app or a change has been made to the space blueprint and app or change is not playing well.  

I gave it a try and it didn't fix anything for me.

Brant_Schroeder Community Leader Oct 29, 2019

What are you seeing in the logs?  Just try and create a new space, document the time and look what occured in the logs at that time.

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