Cannot create a new space

Adrian Gilbert October 29, 2019

When attempting to create a new space, I'm getting a "An unknown server error has occurred." 

Looking at the network traffic, I see the following request is failing:

https://<URL>/rest/create-dialog/1.0/space-blueprint/dialog/web-items

The response to the request is:

{"errorCode":500,"errorType":"UNKNOWN"}

There is nothing of related in the logs that I can find. 

1 answer

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Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 29, 2019

Adrian,

  You can check you logs and see if this is the issue you are having: https://confluence.atlassian.com/confkb/confluence-space-creation-fails-due-to-custom-space-blueprint-442270706.html 

Most the time I see this when a app or a change has been made to the space blueprint and app or change is not playing well.  

Adrian Gilbert October 29, 2019

I gave it a try and it didn't fix anything for me.

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 29, 2019

What are you seeing in the logs?  Just try and create a new space, document the time and look what occured in the logs at that time.

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