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Cannot access JIRA/Confluence on iPhone in Safari

Jiri Pik Oct 13, 2017

Safari reports "Safari cannot open the page because the server stopped responding".

 

Is there any way to open the JIRA/Confluence pages on iPhone?

2 answers

1 accepted

0 votes
Answer accepted
Branden McElveen Atlassian Team Oct 14, 2017 • edited

Hi Jiri,

  • Are you still experiencing this issue?
  • Is this Cloud or Server?

If you are on Cloud and you're still running into this issue try the JIRA App from the App store and see if you're able to login.  If this is server, does this work in another browser,e.g. Chrome, Firefox?

I would also check to make sure the JIRA Mobile module is enabled:

Screen Shot 2017-10-14 at 2.10.58 PM.png

Cheers,

Branden

Jiri Pik Oct 14, 2017

The issue is still present.

It's a JIRA Server.

JIRA Mobile is enabled. 

I tried iPhone Safari and iPhone Chrome and both the same problem.

I am able to log in from my Mac and all works, it's just the iPhone latest iOS which is causing this problem. 

0 votes
Jiri Pik Oct 15, 2017

It was my fault. Apologies, I was connecting via http which was disabled. With https all works wonderfully. 

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