Can you link a custom JIRA report from Service Desk to Confluence?

Hi Community,

I am trying like my clients tickets from Service Desk to Confluence. I have set up a repository in Confluence per my clients and want to link all of their service tickets to it. This way, I can see all service tickets that were created by client. If there is a better to link, please let me know.

Thank you in advance.

Robert

1 answer

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Hi Robert,

It sounds like you want to create a list in Confluence of all tickets created by a specific client. Is this correct? To accomplish this, I would recommend creating a JIRA Issues Macro with a specific filter for the desired client. You can even restrict the page to yourself if you do not wish others to see the page.

Can you tell us if this might resolve your issue, or if I've misunderstood your requirements in any way?

Kind Regards,
Shannon

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