Can we use questions on a public space, withour our external users being able to see our internal Q&As?

This is something that could be useful for the onboarding of new customers

3 answers

1 accepted

Hello there,

You just need to configure Confluence Questions to don't grant the View Permission for anonymous users. To configure it, go to Confluence Administration, and then select Permission below Confluence Questions on the left panel. Make sure that the View Confluence Questions option is marked as "can't view" on the Anonymous Access area.

Please let us know if you have any questions.

Thank you.

Kind regards,

Luiz Maia
Atlassian Support

How can I test that this is going to work? Do I have to create a Public Demo Space? How can I add the Question option? Is it available only when creating a new page option? Please ellaborate

 

Thanks!

Hi,

Yes, in order to test it, you can create a demo space, set it as public and create a new test question into this space. If you've configured Confluence Questions to don't allow anonymous view, as I explained in my last comment, then anonymous users should not see this test question created into this test space.

Thanks.

Luiz

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