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Can we display service desk portals in Confluence pages.

We are looking a way to display service desk portal forms in a Confluence Page. 

 

 

2 answers

Sai,

I do not see how as the interaction of JSD and Confluence is on Knowledge Base.

Victor

Victor,

We have an add-on called Raley Intake forms  for Jira, that gives us an option to display forms in a Confluence page.

If a user submits a ticket using the form, Jira ticket is created in respective project.

 

Likewise, we are looking for a way to display JSD portal forms in a Confluence page. So that we get a chance to describe about the fields and forms more informatively, as there is no option to have hover text or ghost text in portal view. ( I know there is a field for description for both forms and fields in portal view, but we are looking for a better way) 

 

Thanks,

Sai. 

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