Can we change the default 'Welcome to Atlassian Cloud' e-mail message sent when creating user accounts?

We would like to configure our email server, subject and body for the email message that is automatically sent when we create new users in our confluence page.

Is this possible? We are using Confluence Cloud.

2 answers

1 vote

Hello Grzegorz,


I'm afraid there's no such option to customise e-mail templates on Confluence Cloud.

See this pages for Cloud restrictions: This and this



Hi there! I try to set up the JIRA Service Desk (Cloud version).

After our client wrote us an e-mail for the first time (and his account is created), he also receives "Welcome to Atlassian Cloud" e-mail, but I can't find the e-mail template to change the default body text.

I found all other notification's templates, but not for the welcome e-mail.

Is it possible to change the default body text for this e-mail?

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