Dear Gliffy Team,
i’m only able to install the older version 5.3.2 in confluence.
Any newer Version shows me, that an error occurred, and I should have a look into the logfiles.
Can’t find any error in my logfiles.
I uninstalled Gliffy, and tried to reinstall via Atlassian Marketplace - doesn’t work because of higher version.
Only manual reinstall of downloaded older version 5.3.2 did the job.
Is there no more update for us available because of special COMMERCIAL_ENTERPRISE -License?
Universal Plugin Manager (v2.12.2)
Installing works only with gliffy-confluence-plugin-5.3.2.jar (Licence still stored in confluence, no action needed))
These installs didn’t work and showed a nonsaying error:
By the way: I found a Gliffy-Licence in my Atlassian-Login, but can’t apply that in my 5.3.2 Gliffy
Hopefully that helps you to give me a hint, how to move forward with my update task.
one of your greatest fans
with one word: success!
sudo nano /etc/mysql/my.cnf
and changed the max_allowed_packet argument from 32M to 64M
I saved the file (STRG+X in nano)
sudo service mysql restart
so still have fun everyone, and thank you Daniel!
I am getting this error too. After clicking on update, I did a tail -f on the log file and it showed an error message.
2013-07-30 13:05:00,472 ERROR [pool-22-thread-4] [sf.hibernate.util.JDBCExceptionReporter] logExceptions Packet for query is too large (34647544 > 33554432). You can change this value on the server by setting the max_allowed_packet' variable.
I edited /etc/mysql/my.cnf and changed the max_allowed_packet. Save the file and upgrade which worked fine.
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