Can`t to delete attachments

Anton Borisov August 8, 2012

Hello.

We have Confluence and Jira products on one server, base is working on MySql with local attachments storage. System is Linux CentOS 5.7. Authorization in confluence is working thru jira accounts.

The problem is in attachment deleting, we cant to do this even thru administrator account.

2 answers

0 votes
RianA
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 8, 2012

Hi Anton, if you can't see the remove attachment button, you might be hitting to known issues from our Knowledge base article. It is caused by disabled module from the plugin.

Cheers

Anton Borisov August 8, 2012

It`s OK, i found it in TOOLS )

Thanx a lot for quick help.

Have a nice day and future weekends.

0 votes
hsuhailah
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 8, 2012

This issue usually occurs when the URI encoding hasn't been configured to UTF-8. Set the URI Encoding to UTF-8 as per Application Server URL encoding then delete the unwanted attachment afterward.

Hope this helps.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events