Can't sign up for Confluence

I thought I was jumping the gun by posting for help earlier, but I still cannot sign up for Confluence (Free cloud-based plan):


image2015-5-16 13:2:14.png


What gives?

4 answers

1 accepted

2 votes
Answer accepted

Hi @Brian Howard,

Thanks for bringing that to our attention, there was an issue with the Atlassian ID integration which has since been fixed.


Hye Brian,


I spoken with one of my colleagues from Cloud support team. She mentioned that you should use your user name instead of the email during the sign up process.

If you were using your email instead of your user (karbonplex, if is the same from the anwser forumns) can you please try using that user instead of your email?

Now if you are using your user account and still facing this then raise a case at so one of the Cloud engineers will be able to better assist you smile.

Hope it helps.

Thanks and Regards,
David| The Engineer that like Windows for realsies.

I'm also having the same trouble.

It works! Thanks for fixing it.

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