Can't recover admin access to Confluence 5.9.4

As result of implementing user's authentication through LDAP directory we've lost our admin access to Confluence 5.9.4. The several attempts to recover it in accordance to article didn't help as we're getting blank Not Permitted page with [You are not permitted to perform this operation.] message on it. Any help on this is highly appreciated, thanks!

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0 vote
Thomas Schlegel Community Champion Jun 02, 2017

Hi Oleg,

if you tried anything described on this page, I would advise contacting official Atlassian support:

Good luck!

Thank you Thomas, I am already doing that now!

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