Can't play a WMV file

Clarisse Messey November 17, 2013

Hi,

I am new on Confluence and tried to upload a WMV file using the "Multimedia Macro". However, I can't play the video which opens with VLC. I tried on Mozilla, I.E and Chrome with no success.

Do you have an idea?

Thank you.

Clarisse

2 answers

1 accepted

0 votes
Answer accepted
JohnA
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 18, 2013

Hi Clarisse,

You didn' mention which version of Confluence you are using but I suspect you may be encountering this bug with WMV files not playing when embedded in Confluence pages: https://jira.atlassian.com/browse/CONF-27581

If this is the case then the workaround is to try converting the file into one of the other supported file formats and embedding it into the page in that format instead, (at least until the bug is fixed). A list of the supported file formats can be found here: https://confluence.atlassian.com/display/DOC/Embedding+Multimedia+Content

All the best,
John

0 votes
Clarisse Messey December 4, 2013

Ok thanks.

RPT Admin
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 12, 2014

Is anyone else encountering this bug uisng Internet Explorer? I can play mp4 files in any browser, but wmv is a complete no-show across both Chrome and IE11.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events