We cannot @mention one of our new employees in Confluence Cloud.
He is setup like all others in GSuite, Confluence, and Jira, but his name won't appear in the user list when we try to @mention him in Confluence. It does work in Jira, though.
I don't know if it matters, but his email address was used by a previous employee in years past.
What can we do to get his name to show up?
Hi, Confluence collaborators! As part of #Confluence-Collaboratory month, we’ve created a very special Mythsbusters segment, where we're dive into an interesting myth and uncover the truth behind i...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events