Can't install Scaffolding in Confluence


I am evaluating a the latest version on Confluence (our current version is at end of life) and am trying to install scaffolding and can't.

I have downloaded it but when I try to enable it I get the following message:

"This add-on failed to enable. It may require a license. Refer to the logs for more information."

The thing is I have a license for Scaffolding as  we have it for our production instance.


I have followed these steps:

But there is no Scaffolding link under Service Rockets Plugins area?


Please advise on how I can install this as I am very interested in having it if we upgrade to the latest Confluence.





3 answers

What I did was uninstall most of the plugins. and reinstall them from scratch. that solved my problem. (I did this in test)

Thanks Andrew and Rodrigo. I was able to get it installed, it required a restart to the server and then I was good to go.


Kind Regards,


Thanks for the feedback Mark. Glad to hear that it's working now! :)

0 vote

Hi Mark,

Do you see any error message in Confluence logs after installing the plugin? Do the plugin version that you are trying to install is compatible with the latest version of Confluence being used?



Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Published yesterday in Confluence

Think you know shares vs. @mentions in Confluence? Take this collab quiz.

To anyone who doubts that Atlassians are a little too obsessed with collaboration, and tools related thereto, let me describe a recent discussion we had (which took place on our internal Confluence, ...

116 views 2 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you