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Can't edit my checklist page - Says I'm being disconnected evn thoug I have log out and came back

Please can you gelp me with my technical issue?


In French that's the message: 

Vous avez été déconnecté, c'est pourquoi nous avons désactivé la modification pour éviter tout problème. Vous pourrez de nouveau modifier du contenu une fois la connexion rétablie. Tentative de reconnexion en cours...

I ca not go on with my work because my changes can't be saved.




1 answer

0 votes
Diego Atlassian Team Apr 05, 2021

Hello @Marco Leonini!

The behavior you described (randomly logging out) is documented here:

Getting randomly logged out of Atlassian Cloud

This can be caused by a cookie added by the "remember me" option. You can try to clear your browser cache and then try logging in again.

If you do not want to do that right at the start, you can check if the behavior is present in another browser or in a private/incognito window of your current browser.

Since it has been a few days since you reported this, I would like to understand a few things:

  1. Is this still affecting you?
  2. Is there someone else who is also facing this?

Let us hear from you!

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