Can't create a page in Confluence although I've got permission to do so

When I try to create a new page in Confluence, the Mask for choosing a space and template pops up, but the loading indicator simply does not stop rotating.

I don't have a clue why that is. We've got a dedicated Confluence Version and out of 30 users I'm the only one having this problem.

It's not a browser or OS related problem, because I tried on different Systems with different Browsers.

I also created a new Confluence User and tried it and it worked fine.

It seems to be a problem that occurred since we moved our on-demand-version to a dedicated version.

What can I do, to make it work again?

Thanks for your kind help.

1 answer

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Hi,

For this specific issue we do have a KB documentation which you may find helpful:

https://confluence.atlassian.com/display/CONFKB/Unable+to+Create+Pages+(The+Create+Page+Popup+Loads+Forever)+After+Confluence+Upgrade+to+5.x

Cheers

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