Can't change space details

David Pasternak
Contributor
November 28, 2024

Hi everybody,

I've a ne created space in my Confluence Cloud instance in which I want to change some space details. For that in the space I go to "Space settings" -> under "General" in "Space details".

Here I click on "More details" and I want add categories to the space or change the description or the Home page of the space. But when I click on "Save" i get this message.

Screenshot 2024-11-28 164232.png

I tried this changes with my space admin and also my admin accounts and in all of them I get this error.

So what is wrong here?

Thanks and best regards,

David

3 answers

1 accepted

2 votes
Answer accepted
David Pasternak
Contributor
November 29, 2024

Since today I see the "old Space details" page which I know from Confluence OnPrem (Server) when I want to edit the Space details. And with that it worked fine for me.

So I think something is bugy with the "new" page but Atlassian by itself checked this.

0 votes
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 28, 2024

Hi David,

You have tried a different browser? Or clearing cache? Is it still happening? 

David Pasternak
Contributor
November 29, 2024

Yep I have - also tried private mode. Same...

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 29, 2024

Probably time to go ahead and open a support ticket then. 

https://support.atlassian.com/contact/#/

Please post back here with the solution. 

David Pasternak
Contributor
November 29, 2024

Today I tried it again and now I see the "old Space details" page which I know from Confluence OnPrem (Server). So I think something is bugy with the "new" page but Atlassian by itself checked this.

So in my case this is resolved for me.

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 29, 2024

Great! Glad to hear. 

0 votes
Harshit Grover November 28, 2024

Hi @David Pasternak ,

 

This seems like an intermittent issue. I guess, you should try it after sometime. 

 

 

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