Can't add User Macros to editor after 5.1 upgrade

I have a number of User Macros that were developed that worked perfectly fine in confluence 4.x but after we upgraded to 5.1.3 I can't add them to the page. The editor freezes and the cancel, preview, and save buttons become disabled when I try and add the user macro both using autocomplete and using the macro browser. When I select the user macro to add to the page nothing shows up in the editor as if I never made a selection. The only way to get out of the editor is to click the page title in the breadcrumbs.

I'm also getting a 500 (Internal Server Error) when I make my selection:

GET http://www.mydomain.com/plugins/servlet/confluence/placeholder/macro?definition=e2plcHAtaXBiYW5uZXJ9&locale=en_GB&version=2 500 (Internal Server Error)

This link is to the macro.png file which is the header of the panel in the editor once the macro is added. For some reason it's crashing before it grabs it and thus leaves the editor in an errored state.

Any help is greatly appreciated. Atlassian is having trouble figuring it out themselves.

1 answer

1 accepted

This widget could not be displayed.

Good'ol Hercules the atlassian robot sent me this url finally after months of back and forth with the service desk. After following the steps it appeared to have fixed the issue.

https://confluence.atlassian.com/x/TICcE

If you suffer from this issue I encourage you to up vote the issue here:

https://jira.atlassian.com/browse/CONF-24857

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Monday in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

403 views 4 6
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you