Can't access a page I've created because I've restricted permissions to myself

kenneth.ouedraogo November 28, 2024

Hi ,
I can't access a page I've created because I've set some restrictions to this one . I've selected the option "Only specific people can view or edit" and I've chosen myself  (Kenneth Ouedraogo) as the only one who can see the page ; and each time I click on "request access" I receive a notification on Confluence saying Kenneth Ouedraogo has requested access to this page but still not working . 
Can you please help on this ? 

 

Best,

2 answers

2 votes
marc -Collabello--Phase Locked-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 28, 2024

Hi @kenneth.ouedraogo ,

If you can't access a page in a space, you can ask the space administrator to allow access for you.

1 vote
kenneth.ouedraogo November 28, 2024

I'm already an admin of this page 

kenneth.ouedraogo November 28, 2024

2024-11-28_15-59-34.png

marc -Collabello--Phase Locked-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 28, 2024

Hi @kenneth.ouedraogo ,

You need to go to space settings -> content -> restrictions.

Click on the lock icon of the page in the list of pages.  You will be redirected to another page, where at the bottom you can click on the lock icon again and the page restrictions will be removed.

kenneth.ouedraogo November 28, 2024

The page is not appearing in the list of Restricted pages

kenneth.ouedraogo November 28, 2024

2024-11-28_17-29-37.png

kenneth.ouedraogo November 28, 2024

it's in All content, marked as DRAFT but can't access it 2024-11-28_17-30-31.png

marc -Collabello--Phase Locked-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 28, 2024

Strange, maybe you have to open a support request with Atlassian: https://support.atlassian.com/contact/#/

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events