Can i get a heat map of user behavior on some Confluence page?

Need to understand how our customers using our confluence documentation:

  • what is the most viewable places of page
  • which button is the most clickable
  • and etc.

Is there any ways to track user behavior?

3 answers

1 accepted

2 votes
Accepted answer

You can do this with Google Analytics. Many folks have successfully integrated GA with their Confluence installations. More info:

https://answers.atlassian.com/questions/89931/google-analytics-on-confluence-pages

http://davidsimpson.me/2009/03/18/tracking-atlassian-confluence-usage-with-google-analytics/

hth,

matt

Matthew, thanks fo usefull links!

our confluence is not opened for the internet. that's why i think that GA is not available

i also think that there is no solution to my case :(

plugins are helples, using GA is impossible. what's more, do you know?

Hi Mike, I believe that might be possible by customizing the application along with a third party tool that would perform the acitvity gauge. Nevertheless it would require experimenting. Currently there are some solutions to increase usage tracking, such as Viewtracker or the Usage Stats.

Guilherme, thx for answer!

we already use this plugins, but it not enough for us

Google Analytics can work on intranets -- as long as the intranet can reach OUT to the internet:

https://support.google.com/analytics/answer/1009688?hl=en

It doesn't have to allow external access IN.

matt

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