Can i get a heat map of user behavior on some Confluence page?

Need to understand how our customers using our confluence documentation:

  • what is the most viewable places of page
  • which button is the most clickable
  • and etc.

Is there any ways to track user behavior?

3 answers

1 accepted

This widget could not be displayed.

You can do this with Google Analytics. Many folks have successfully integrated GA with their Confluence installations. More info:

https://answers.atlassian.com/questions/89931/google-analytics-on-confluence-pages

http://davidsimpson.me/2009/03/18/tracking-atlassian-confluence-usage-with-google-analytics/

hth,

matt

Matthew, thanks fo usefull links!

our confluence is not opened for the internet. that's why i think that GA is not available

i also think that there is no solution to my case :(

plugins are helples, using GA is impossible. what's more, do you know?

This widget could not be displayed.

Hi Mike, I believe that might be possible by customizing the application along with a third party tool that would perform the acitvity gauge. Nevertheless it would require experimenting. Currently there are some solutions to increase usage tracking, such as Viewtracker or the Usage Stats.

Guilherme, thx for answer!

we already use this plugins, but it not enough for us

This widget could not be displayed.

Google Analytics can work on intranets -- as long as the intranet can reach OUT to the internet:

https://support.google.com/analytics/answer/1009688?hl=en

It doesn't have to allow external access IN.

matt

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Monday in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

462 views 6 6
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you