Can i get a heat map of user behavior on some Confluence page?

[Mike Lench]

Need to understand how our customers using our confluence documentation:

• what is the most viewable places of page
• which button is the most clickable
• and etc.

Is there any ways to track user behavior?

[Matthew J. Horn · Accepted solution]

You can do this with Google Analytics. Many folks have successfully integrated GA with their Confluence installations. More info:

https://answers.atlassian.com/questions/89931/google-analytics-on-confluence-pages

http://davidsimpson.me/2009/03/18/tracking-atlassian-confluence-usage-with-google-analytics/

hth,

matt

[Mike Lench]

Matthew, thanks fo usefull links!

our confluence is not opened for the internet. that's why i think that GA is not available

i also think that there is no solution to my case :(

plugins are helples, using GA is impossible. what's more, do you know?

[Matthew J. Horn]

Google Analytics can work on intranets -- as long as the intranet can reach OUT to the internet:

https://support.google.com/analytics/answer/1009688?hl=en

It doesn't have to allow external access IN.

matt

[Guilherme Nedel [Atlassian]]

Hi Mike, I believe that might be possible by customizing the application along with a third party tool that would perform the acitvity gauge. Nevertheless it would require experimenting. Currently there are some solutions to increase usage tracking, such as Viewtracker or the Usage Stats.

[Mike Lench]

Guilherme, thx for answer!

we already use this plugins, but it not enough for us