Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Can I upgrade directly from 7.4.4 to 7.4.17?

We are looking to upgrade to latest Long Term Support Release. We are currently using 7.4.4 with SQL Server 2016. Want to know if I can upgrade directly to 7.4.17 or if I have to do incremental updates to get to 7.4.17

1 answer

0 votes

Yes, you can go directly between those versions.

Ok I appreciate the information. I am new to the update process for Confluence and started reading a little more in depth on this. When I go to "Plan Your Upgrade" within the Admin section of the site, it is saying that I should go from 7.4.4 to 7.18.1

Should I make this big of a jump and what are the Pros/Cons making this big of a jump. We are using SQL Express 2016.


Sorry for the newbie questions, but we only have a Starter License and support is limited

Yeah, the upgrade suggestion is always for "go to the latest version available (if the installer supports the jump".

There are two cons - it's more likely to go wrong than a smaller jump, and your users may find too many changes to understand when they start using the new version.

You need to look at your licence too - if it has expired, Confluence carries on working, but you may not be able to upgrade (if the release date of the target version is after expiration)

Pros - new functions, bug fixes, performance enhancements, all the things you'd expect of newer software.

Hi Nic,


Thanks for the suggestions. I took a snapshot of our vm before the upgrade to 7.4.17. The upgrade completed successfully, but I could not get the main page for our confluence instance to load. I reviewed the old and new server.xml and it stated that file had changed. I also looked at the web.xml file and did not seem like anything changed with it. I reverted our VM back to the snapshot I took before the upgrade and we are back up and running. Any ideas on how to troubleshoot the issues after the upgrade?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Confluence

An update on Confluence Cloud customer feedback – June 2022

Hi everyone, We’re always looking at how to improve Confluence and customer feedback plays an important role in making sure we're investing in the areas that will bring the most value to the most c...

55 views 0 0
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you