Hi Donata,
Unfortunately because of the differing id's between Slack and Jira, I'm not aware of any integrations that allow you to easily tag someone. Jira Cloud's pre-bundled Slack connector does some authentication flows when you try to use it for the first time for this reason.
I would like to make sure we understand the case here though. To be clear, is the case that you're:
To be clear - this isn't currently possible to my knowledge. If that's somehow different than what you're hoping to do, I'd love to know to get the use-case documented!
Thanks,
Daniel
@Daniel Eads I know this is an old post, but that is exactly the use case I am wondering about.
Basically if someone tags me in jira, I get that notification in slack and use the integration to comment back, am I able to tag the jira user in my comment via slack?
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Hi @Dylan McSparren , welcome to the Community!
Thanks for indicating you're interested in @mentioning Jira users from Slack. I've created API-450 on our public Jira to track this suggestion. Cheers!
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