I am the overall admin for a confluence site. Is there a way I can post a comment to one of the spaces on behalf of one of the space's users ? This one user is bad at posting comments and sends them separately by email (outside of Confluence) and then wants the comments posted to the space so I want it to be able to do it on her behalf and have it show up as coming from the user (with the Users profile showing in the comment).
Not on Cloud. There are a couple of "impersonate user" options for Server versions, but I don't think there's anything for Cloud.
This is a bit of a broken need though - she's behaving badly and losing you time, it shouldn't be up to you to have to fix it for her, you have a real job to do. I'd take her email away from her if she persists (I've done this before, albeit it wasn't for Confluence - stuck a 2 week delay on someone's outgoing email just to emphasise the point that it was the wrong way to do it)
Thanks for the quick response Nic.
Of course it's a broken need... and this is actually my only user who slips up. But it's a high maintenance (high paying) client - an external client I should mention - so cutting her off is not an option - and sometimes in my business (digital design agency) we accommodate prima-donna's - and make them pay for the extra time anyway
I've got one of those to visit soon myself, I know exactly how you feel. I don't get involved on the money side, but I do whine to my boss that I'm wasting my time doing their job for them because they're silly. He just pats me and tells me "don't worry, they're paying the bills for it"
Hi team, I’m Avinoam, a product manager on Confluence Cloud, and today I’m really excited to let the Community know that all customers can now try out the new editing experience and see some of the ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs