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Can Cloud Atlassian app access be limited to certain IP addresses?

This is really a question about all apps in the Cloud offering...

The goal would be to use this for a Corporate environment - with policies around things like Data Loss Prevention.  So Ideally, in addition to the usual access controls,  we would want to limit the ability of users to gain access to a cloud atlassian app when they are not within the (controlled) corporate network.

Is there a way to control which networks can get access to a given cloud installation?  Or to have any client or browser side security (like client certs)?

You can see that [Microsoft addresses this use case for Office 365|https://technet.microsoft.com/en-us/library/hh526961%28v=ws.10%29.aspx]

3 answers

1 accepted

0 votes
Answer accepted

Hi Dave,

Unfortunately, it's currently not possible to restrict access to Cloud instances by IP address. There's a feature request in order to restrict access per IP address as you can see on CLOUD-2636. The request was accepted by developers, however you may vote and comment on it in order to increase its visibility. Also, please take a note of the Implementation of New Features Policy in order to understand how developers team handles feature requests.

Thanks and regards,
Paula Silveira

Thanks for the details, Paula. Voted up!

0 votes
Boris Berenberg Community Leader Apr 16, 2015

This is not possible with the Atlassian Cloud suite.

0 votes
Kesha Thill Atlassian Team Apr 09, 2020

Hi @Dave Erkes !

I know this was a few years back, but I wanted to give you an update on your request above. We've recently launched a beta program for IP allowlisting that's available for Confluence, Jira Software, and Jira Service Desk Cloud Premium customers and evaluators. If you're still interested, you can learn more about the feature and how to enable it by visiting our documentation for IP allowlisting here.

Please reach out if you have questions!

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