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Hi, we got hacked by CVE-2021-26084... Is there a workaround to get the system back?

thanks for infos...


3 answers

Hi @Oliver Fröhner 

I'm afraid there is any way we can suggest.

Had you tried Mitigation that is applied a patch ? or upgrade your confluence ?.

I would advise you to immediately reach out to Atlassian Support here



0 votes
Laura Holton Community Leader Dec 20, 2021

Hi @Oliver Fröhner 👋

I'm sorry to hear of your situation. Just to echo @Vishwas N M I would recommend reading Atlassian's support article on Confluence Security Advisory and applying the patch mentioned. 

I hope this helps but if you have any other questions just ask away 😃

All the best,


Atlassian no longer offers personal support for Starter Licenses.

Already switched over to Freshdesk and Clockify.. Much better and cheaper....

Will try a upgrade tomorrow...

Atlassian's best days are over

Hi @Oliver Fröhner 

I didn't know that you guys were using starter licenses pack. You are correct starter packs only have community support.

Yes try upgrading or applying the patch as mentioned in this URL



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