Browser jumps to 'usermacros.action' page when installing/uninstalling a plugin

Whenever I install or uninstall a plugin from the UPM my browser jumps automatically to
http://[my confluence install]/admin/usermacros.action

This is not so bad when installing a new plugin, as going back to the plugins page resume the installation of the plugin.

But it is preventing me from UNINSTALLING existing plugins.

When I click the [Uninstall] button, I see the 'Do you wish to continue' prompt for a split second and then my browser redirects me to http://<span< a=""> class="error">[my confluence install]/admin/usermacros.action without giving me enough time to click on the [Continue] button to uninstall the plugin.

Tried with Firefox 6.02, Chrome 15 and Internet Explorer 9. All on Windows 7.
I am using Confluence 4.0

Any ideas why this is happening and is there a workaround to uninstall a plugin?

Thanks for your help.
Cheers

Raf

3 answers

1 accepted

Thanks for your comments.

In the end, it was resolved with the help of the awesome Atlassian tech support.

Enabling the safe mode in the UPM and re-enabling every plugins manually did the trick.

Hi Raf,

that's a strange problem. Are you having the same issues with other functions in Confluence?

In the meantime you could try to avoid the UPM and use the old Plugin Manager. It's still bundled with Confluence. You access it via http://[your confluence install]/admin/viewplugins.action.

0 vote
David Simpson Community Champion Nov 10, 2011

Do you have a rogue plugin that uses conveyor (or similar) to do a redirect on that action?

If so uninstall it quick!

Thanks for your comments.

In the end, it was resolved with the help of the awesome Atlassian tech support.

Enabling the safe mode in the UPM and re-enabling every plugins manually did the trick.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

2,821 views 27 11
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you