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  • Bought a karma license, but when updating the License key, I get this error- "Your add-on license is invalid. Ensure that the entire add-on license, including line breaks, is exactly as provided." Am I getting the format wrong?

Bought a karma license, but when updating the License key, I get this error- "Your add-on license is invalid. Ensure that the entire add-on license, including line breaks, is exactly as provided." Am I getting the format wrong?

Sri Geeta Banda
Sri Geeta Banda November 10, 2015
 
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Luiz Maia
Luiz Maia
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November 11, 2015

Hi there,

Is this the software you're referring? https://marketplace.atlassian.com/plugins/de.communardo.confluence.plugins.karma

Please make sure you're inserting the correct license. You can access the license information on my.atlassian.com, logging in with your account. In case the same behaviour persists, please contact the vendor support at https://support.communardo.de/display/support/Support+Center.

Regards,
LM 

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