Backup path specified does not exist - Except it does...

[Ian Sullivan]

I've enabled custom backup location for our tial confluence install and i'm trying to set it to backup to a mapped network drive on U:\

However confluence complains that the 'Backup path specified does not exist.' Any ideas?

Update: Can't reply as I don't have karma :(

All the permissions looked fine there wasn't really anything useful in the logs - however it seems happy to accept the UNC path to the share. Odd, but it's fixed at least.

[Nic Brough -Adaptavist-]

You can get this error if the user running confluence can see, but not write to, the directory/drive that it is pointed to. Check the permissions allow it full control of the target directory.

[Ian Sullivan]

That sounds reasonable - i've just changed the atlassian confluence server - and the drive ampping to use my admin account and restarted confluence but no joy still. Is there something i've missed?

[Nic Brough -Adaptavist-]

Permissions are always worth checking first! :-)

Could you check the application logs to see if there is any more information on the error in them? It might have an error code or more detail on what the OS is telling it about the directories.