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BUG: Confluence Server Version 7.15 "Serch stop working"

Netset December 2, 2021

Hi 

 

I would like to report a bug in Confluence server verison 7.15.0.

Search stop working! I downgraded to version 7.14.2 and this works again.

Browser version:
Edge 96.0.1054.41 and chrome Version 96.0.4664.45 (Official Build) (64-bit) 

other browsers are not tested
Time (as precise as possible) when the error occurred:
Discovered after upgrade to version Confluence server 7.15.0
Function the error occurred:

Detailed information:
Search has stopped working
Expected result:
can search by keywords
Actual result:
nothing happens

 

2 answers

1 vote
Daniel Eads
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 3, 2021

Hey there,

Occasionally the Confluence search index needs to be rebuilt after an upgrade. This is a quick process to initiate:

 

  1. Go to  > General Configuration > Content Indexing
  2. Select Rebuild and follow the prompts to confirm you want to rebuild the index. 

Give that a shot if you test upgrading again. It's also possible, but somewhat less likely, that you may need to manually rebuild the search index. If using the Rebuild button in Confluence's web interface still doesn't help after the rebuild job is complete, you can follow the steps in How to Rebuild the Content Indexes From Scratch on Confluence Server .

Cheers,
Daniel | Atlassian Support

Netset December 4, 2021

No, not working! search is not working in 7.15 even after complete reindex

0 votes
Kishan Sharma
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 2, 2021

Hi @Netset I would suggest using below URL to get support / Report bug.

https://support.atlassian.com/contact/

Netset December 2, 2021

I landed on the same "Ask community!

Kishan Sharma
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 3, 2021

Ah ok, If you are using Starter confluence license, you might not be able to do that. In that case, hopefully someone from the Community Support Engineers can help to raise a bug for you.

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DEPLOYMENT TYPE
SERVER
VERSION
7.15.0
TAGS
AUG Leaders

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