Attachments File Not Found

Attachments that had previously been uploaded to our Confluence instance are no longer accessible as we receive an attachment file not found error.

Both of our application nodes have access to the same shared home directory, and that is the path that Confluence uses to save attachments yet we still receive the error for some reason.

Any assistance is much appreciated.

1 answer

0 vote
Brant Schroeder Community Champion Oct 18, 2017

Connor,

  Since you have verified Confluence has read and write access to its home directory. The next step would be to follow Atlassian's guide to resolve missing attachments in Confluence.  https://confluence.atlassian.com/confkb/how-to-resolve-missing-attachments-in-confluence-201761.html

Ann Worley Atlassian Team Oct 18, 2017

@Connor Mainwaring Quick gotcha alert - I understand if you export the query as comma separated instead of tab separated you will have a bad time:

Using your database tools, export the results of this query as a tab separated file. Ensure that your file does not include the header names.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

2,920 views 27 12
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you