Atlassian not loading on IE11

Walter Schoombie January 17, 2019

Since this morning, Confluence just loads showing the confluence badge but nothing else appears on the page.

 

I am using IE11 on Win7. Jira works fine.

On another PC using edge, I can get into Confluence.

I tried cleaning up IE cache and cookies etc. Even restarted a few times but no luck.

Anybody else have experienced this?

1 answer

1 vote
roman
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January 18, 2019

Hi @Walter Schoombie,

please check if IE is not running in the compatibility mode. 

According to Cloud documentation, Cloud does support IE11: https://confluence.atlassian.com/cloud/supported-browsers-744721663.html.

Roman.

Walter Schoombie January 20, 2019

Thanks for this information. I checked and it was not running in compatibility mode.  For some reason that I don't know it just started working again. (Compatibility mode checking is set for automatic and I suppose it is possible that it started in that mode)

roman
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January 20, 2019

@Walter Schoombie,

glad that it started working again!

Roman.

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