Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,460,551
Community Members
 
Community Events
176
Community Groups

Atlassian Companion and Group Policy

Mark Higgins Community Leader Dec 13, 2022

Is it possible that Atlassian Companion will not launch word / excel, because of the Group policy that my organisation have set?

The error in the log is below, and it appears to have an error SPAWNing .

when I cut and past the command into the cmd prompt, I get:

C:\Windows\system32>C:\Windows\System32\cmd /c start "" /b "C:\Users\Higginmc\.atlassian-companion\69cd9154-0ccb-45ba-a1a9-bf34c4bf2b0b\UMP JUNO Key Controls (September 2022) (1).xlsx"
This program is blocked by group policy. For more information, contact your system administrator.

C:\Windows\system32>S

info: adc:file-manager 2022-12-13T21:13:05.796Z open file command: C:\Windows\System32\cmd /c start "" /b "C:\Users\Higginmc\.atlassian-companion\69cd9154-0ccb-45ba-a1a9-bf34c4bf2b0b\UMP JUNO Key Controls (September 2022) (1).xlsx"
error: adc:browser 2022-12-13T21:13:05.862Z logged raw sentry error: {"extra":{"unhandledPromiseRejection":true,"Error":{"errno":"UNKNOWN","code":"UNKNOWN","syscall":"spawn"},"node":"v12.13.0"},"message":"Error: spawn UNKNOWN","exception":[{"type":"Error","value":"spawn UNKNOWN","stacktrace":{"frames":[{"filename":"C:\\Users\\Higginmc\\AppData\\Local\\atlassian-desktop-companion\\app-1.4.1\\resources\\app.asar\\.webpack\\main\\index.js","lineno":8,"colno":1783942,"function":"Timeout._onTimeout","in_app":true,"module":"index","pre_context":["/*! For license information please see index.js.LICENSE.txt */","(()=>{var __webpack_modules__={60556:function(e,t,r){\"use strict\";var n=this&&this.__createBinding||(Object.create?function(e,t,r,n){void 0= {snip}"," || (${o} == \"string\" && ${i} && ${i} == +${i})`).assign(c,a._`+${i}`);case\"integer\":return void n.elseIf(a._`${o} === \"boolean {snip}"," || (${o} === \"string\" && ${i} && ${i} == +${i} && !(${i} % 1))`).assign(c,a._`+${i}`);case\"boolean\":return void n.elseIf(a._`$ {snip}"," || ${o} === \"boolean\" || ${i} === null`).assign(c,a._`[${i}]`)}}n.else(),h(e),n.endIf(),n.if(a._`${c} !== undefined`,(()=>{n.a {snip}"," missingProperty: ${i},"," depsCount: ${t},"],"context_line":"{snip} = ${t})`))}))}else l(h).catch((()=>{setTimeout(i,500)}))};i()}else{const e=i.getApplicationPathForID(t);if(!e)return void _.info(\"Unknown a {snip}","post_context":["//# sourceMappingURL=index.js.map"]},{"filename":"C:\\Users\\Higginmc\\AppData\\Local\\atlassian-desktop-companion\\app-1.4.1\\resources\\app.asar\\.webpack\\main\\index.js","lineno":8,"colno":1783708,"function":"i","in_app":true,"module":"index","pre_context":["/*! For license information please see index.js.LICENSE.txt */","(()=>{var __webpack_modules__={60556:function(e,t,r){\"use strict\";var n=this&&this.__createBinding||(Object.create?function(e,t,r,n){void 0= {snip}"," || (${o} == \"string\" && ${i} && ${i} == +${i})`).assign(c,a._`+${i}`);case\"integer\":return void n.elseIf(a._`${o} === \"boolean {snip}"," || (${o} === \"string\" && ${i} && ${i} == +${i} && !(${i} % 1))`).assign(c,a._`+${i}`);case\"boolean\":return void n.elseIf(a._`$ {snip}"," || ${o} === \"boolean\" || ${i} === null`).assign(c,a._`[${i}]`)}}n.else(),h(e),n.endIf(),n.if(a._`${c} !== undefined`,(()=>{n.a {snip}"," missingProperty: ${i},"," depsCount: ${t},"],"context_line":"{snip} }\"`];_.info(\"open file command:\",r,n.join(\" \")),(0,s.spawn)(r,n,{windowsVerbatimArguments:!0}).on(\"exit\",(e=>{0!==e&&(setTimeout(i,500),_.er {snip}","post_context":["//# sourceMappingURL=index.js.map"]},{"filename":"child_process.js","lineno":553,"colno":9,"function":"spawn","in_app":false,"module":"child_process"},{"filename":"internal/child_process.js","lineno":394,"colno":11,"function":"ChildProcess.spawn","in_app":false,"module":"child_process"}]}}],"transaction":"index at i","user":{},"tags":{},"breadcrumbs":{"values":[{"timestamp":1670962968.934,"category":"sentry","message":"Error: spawn UNKNOWN","event_id":"1eeb0d42735a4524bfb3455220e2439f","level":"error"}]},"request":{},"modules":{"vm2":"3.9.5","leveldown":"5.6.0","abstract-leveldown":"6.2.3","xtend":"4.0.2","level-supports":"1.0.1","node-gyp-build":"4.1.1","keytar":"7.7.0","ws":"7.5.5","@atlassian/file-associations":"1.8.0","bindings":"1.5.0","file-uri-to-path":"1.0.0","md5":"2.2.1","crypt":"0.0.2","charenc":"0.0.2","is-buffer":"1.1.6","xml2js":"0.4.23","sax":"1.2.4","debug":"4.3.2","murmurhash-native":"3.5.0","node-pre-gyp":"0.14.0","abbrev":"1.1.1","osenv":"0.1.5","os-tmpdir":"1.0.2","os-homedir":"1.0.2","npmlog":"4.1.2","are-we-there-yet":"1.1.5","readable-stream":"2.3.7","process-nextick-args":"2.0.1","core-util-is":"1.0.2","inherits":"2.0.4","util-deprecate":"1.0.2","delegates":"1.0.0","gauge":"2.7.4","console-control-strings":"1.1.0","wide-align":"1.1.3","aproba":"1.2.0","object-assign":"4.1.1","ansi-regex":"2.1.1","code-point-at":"1.1.0","number-is-nan":"1.0.1","has-unicode":"2.0.1","signal-exit":"3.0.3","set-blocking":"2.0.0","detect-libc":"1.0.3"},"server_name":"AU-Higginmc-9","environment":"production","event_id":"3ab48f691c1b45f2b2fb8e396841a1c7","timestamp":"2022-12-13T21:13:05","project":"169407","platform":"node","release":"1.4.1"}

0 answers

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events