Atlassian Companion and Group Policy

[Mark Higgins]

Is it possible that Atlassian Companion will not launch word / excel, because of the Group policy that my organisation have set?

The error in the log is below, and it appears to have an error SPAWNing .

when I cut and past the command into the cmd prompt, I get:

C:\Windows\system32>C:\Windows\System32\cmd /c start "" /b "C:\Users\Higginmc\.atlassian-companion\69cd9154-0ccb-45ba-a1a9-bf34c4bf2b0b\UMP JUNO Key Controls (September 2022) (1).xlsx"
This program is blocked by group policy. For more information, contact your system administrator.

C:\Windows\system32>S

info: adc:file-manager 2022-12-13T21:13:05.796Z open file command: C:\Windows\System32\cmd /c start "" /b "C:\Users\Higginmc\.atlassian-companion\69cd9154-0ccb-45ba-a1a9-bf34c4bf2b0b\UMP JUNO Key Controls (September 2022) (1).xlsx"
error: adc:browser 2022-12-13T21:13:05.862Z logged raw sentry error: {"extra":{"unhandledPromiseRejection":true,"Error":{"errno":"UNKNOWN","code":"UNKNOWN","syscall":"spawn"},"node":"v12.13.0"},"message":"Error: spawn UNKNOWN","exception":[{"type":"Error","value":"spawn UNKNOWN","stacktrace":{"frames":[{"filename":"C:\\Users\\Higginmc\\AppData\\Local\\atlassian-desktop-companion\\app-1.4.1\\resources\\app.asar\\.webpack\\main\\index.js","lineno":8,"colno":1783942,"function":"Timeout._onTimeout","in_app":true,"module":"index","pre_context":["/*! For license information please see index.js.LICENSE.txt */","(()=>{var __webpack_modules__={60556:function(e,t,r){\"use strict\";var n=this&&this.__createBinding||(Object.create?function(e,t,r,n){void 0= {snip}"," || (${o} == \"string\" && ${i} && ${i} == +${i})`).assign(c,a._`+${i}`);case\"integer\":return void n.elseIf(a._`${o} === \"boolean {snip}"," || (${o} === \"string\" && ${i} && ${i} == +${i} && !(${i} % 1))`).assign(c,a._`+${i}`);case\"boolean\":return void n.elseIf(a._`$ {snip}"," || ${o} === \"boolean\" || ${i} === null`).assign(c,a._`[${i}]`)}}n.else(),h(e),n.endIf(),n.if(a._`${c} !== undefined`,(()=>{n.a {snip}"," missingProperty: ${i},"," depsCount: ${t},"],"context_line":"{snip} = ${t})`))}))}else l(h).catch((()=>{setTimeout(i,500)}))};i()}else{const e=i.getApplicationPathForID(t);if(!e)return void _.info(\"Unknown a {snip}","post_context":["//# sourceMappingURL=index.js.map"]},{"filename":"C:\\Users\\Higginmc\\AppData\\Local\\atlassian-desktop-companion\\app-1.4.1\\resources\\app.asar\\.webpack\\main\\index.js","lineno":8,"colno":1783708,"function":"i","in_app":true,"module":"index","pre_context":["/*! For license information please see index.js.LICENSE.txt */","(()=>{var __webpack_modules__={60556:function(e,t,r){\"use strict\";var n=this&&this.__createBinding||(Object.create?function(e,t,r,n){void 0= {snip}"," || (${o} == \"string\" && ${i} && ${i} == +${i})`).assign(c,a._`+${i}`);case\"integer\":return void n.elseIf(a._`${o} === \"boolean {snip}"," || (${o} === \"string\" && ${i} && ${i} == +${i} && !(${i} % 1))`).assign(c,a._`+${i}`);case\"boolean\":return void n.elseIf(a._`$ {snip}"," || ${o} === \"boolean\" || ${i} === null`).assign(c,a._`[${i}]`)}}n.else(),h(e),n.endIf(),n.if(a._`${c} !== undefined`,(()=>{n.a {snip}"," missingProperty: ${i},"," depsCount: ${t},"],"context_line":"{snip} }\"`];_.info(\"open file command:\",r,n.join(\" \")),(0,s.spawn)(r,n,{windowsVerbatimArguments:!0}).on(\"exit\",(e=>{0!==e&&(setTimeout(i,500),_.er {snip}","post_context":["//# sourceMappingURL=index.js.map"]},{"filename":"child_process.js","lineno":553,"colno":9,"function":"spawn","in_app":false,"module":"child_process"},{"filename":"internal/child_process.js","lineno":394,"colno":11,"function":"ChildProcess.spawn","in_app":false,"module":"child_process"}]}}],"transaction":"index at i","user":{},"tags":{},"breadcrumbs":{"values":[{"timestamp":1670962968.934,"category":"sentry","message":"Error: spawn UNKNOWN","event_id":"1eeb0d42735a4524bfb3455220e2439f","level":"error"}]},"request":{},"modules":{"vm2":"3.9.5","leveldown":"5.6.0","abstract-leveldown":"6.2.3","xtend":"4.0.2","level-supports":"1.0.1","node-gyp-build":"4.1.1","keytar":"7.7.0","ws":"7.5.5","@atlassian/file-associations":"1.8.0","bindings":"1.5.0","file-uri-to-path":"1.0.0","md5":"2.2.1","crypt":"0.0.2","charenc":"0.0.2","is-buffer":"1.1.6","xml2js":"0.4.23","sax":"1.2.4","debug":"4.3.2","murmurhash-native":"3.5.0","node-pre-gyp":"0.14.0","abbrev":"1.1.1","osenv":"0.1.5","os-tmpdir":"1.0.2","os-homedir":"1.0.2","npmlog":"4.1.2","are-we-there-yet":"1.1.5","readable-stream":"2.3.7","process-nextick-args":"2.0.1","core-util-is":"1.0.2","inherits":"2.0.4","util-deprecate":"1.0.2","delegates":"1.0.0","gauge":"2.7.4","console-control-strings":"1.1.0","wide-align":"1.1.3","aproba":"1.2.0","object-assign":"4.1.1","ansi-regex":"2.1.1","code-point-at":"1.1.0","number-is-nan":"1.0.1","has-unicode":"2.0.1","signal-exit":"3.0.3","set-blocking":"2.0.0","detect-libc":"1.0.3"},"server_name":"AU-Higginmc-9","environment":"production","event_id":"3ab48f691c1b45f2b2fb8e396841a1c7","timestamp":"2022-12-13T21:13:05","project":"169407","platform":"node","release":"1.4.1"}