Hello. I'm heeyeon from korea.
I'm a confluence cloud user.
I changed the encoding from UTF-8 to UTF-16 with admin privileges and there was a problem.
I can not change back from UTF-16 to UTF-8.
I have found the following solution on the internet. (The phenomenon seems to be the same)
solution:
But, I'm a cloud user, I do not know how to shutdown and restart confluence.
I want you to restore it to UTF-8 again.
Thank you.
I found your ticket on the support portal, and asked the Cloud team to take a look. You were correct to open a ticket on https://getsupport.atlassian.com; the fix will have to be applied by Atlassian support on your behalf.
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