Asian Characters After Changing Confluence Encoding to UTF-16

Hello. I'm heeyeon from korea.

I'm a confluence cloud user.

I changed the encoding from UTF-8 to UTF-16 with admin privileges and there was a problem.

I can not change back from UTF-16 to UTF-8.

I have found the following solution on the internet. (The phenomenon seems to be the same)



But, I'm a cloud user, I do not know how to shutdown and restart confluence.

I want you to restore it to UTF-8 again.

Thank you.

1 answer

0 votes
Ann Worley Atlassian Team Apr 25, 2017

I found your ticket on the support portal, and asked the Cloud team to take a look. You were correct to open a ticket on; the fix will have to be applied by Atlassian support on your behalf.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 24, 2018 in Confluence

Atlassian Research opportunity with Confluence templates

Do you use templates with Confluence? Take part in a remote 1-hr workshop. You'll receive USD $100 for your time!   We're looking for people to participate in a   remote 1-hr workshop...

1,141 views 20 14
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you