App Link: "No response was received from the URL you entered"

[Mohammad Inamullah]

Hello,

I am trying to link Confluence Cloud with my application for OAuth. When I enter the server name, and click "Create new link", I get the following error:

Screen Shot 2015-05-06 at 11.49.51 PM.png

Why am I getting this? How can I setup up my server so I do not have to manually configure the consumer key/name and public key? I am running Apache Tomcat on the server.

Thanks.

Screen Shot 2015-05-06 at 11.49.51 PM.png ‏142 KB

[Rafael Sperafico]

Hello Mohammad,

Thank you for your question.

• The application must be accessible via either port 80 or 443 .
• If you want to use SSL, you must use a valid certificate (not a self-signed certificate).

Please, refer to Linking to server applications from your cloud instance documentation for further information.

If you find this answer useful, I would kindly ask you to accept it so the same will be visible to others who might be facing the same issue you have inquired.

Thank you for your understanding.

—

Kind regards,
Rafael P. Sperafico
Atlassian Support

[Mohammad Inamullah]

Hello Rafael, thanks for the answer. I had seen that in the Confluence cloud documentation. I can confirm that I have port 443 open (port 80 is shutdown), and I have a valid SSL issued by an issuing authority. So I was surprised that I got the error. I'm guessing I need some sort of manifest file or something else for Confluence cloud to pull in the consumer key/name and public key; I don't want to have to do this manually. Any thoughts on how I can go about this?

[Rafael Sperafico]

Hello Mohammad,

I cannot resolve https://dev.hadroserver.com so please make sure the same is available/accessible before attempting on setting up application link.

$ whois dev.hadroserver.com
Whois Server Version 2.0

Domain names in the .com and .net domains can now be registered
with many different competing registrars. Go to http://www.internic.net
for detailed information.

No match for "DEV.HADROSERVER.COM".
>>> Last update of whois database: Fri, 08 May 2015 13:50:44 GMT <<<

—

Kind regards,
Rafael P. Sperafico
Atlassian Support