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App Link: "No response was received from the URL you entered"


I am trying to link Confluence Cloud with my application for OAuth. When I enter the server name, and click "Create new link", I get the following error:

Screen Shot 2015-05-06 at 11.49.51 PM.png

Why am I getting this? How can I setup up my server so I do not have to manually configure the consumer key/name and public key? I am running Apache Tomcat on the server.


3 answers

0 votes
rsperafico Atlassian Team May 08, 2015

Hello Mohammad,

Thank you for your question.

  • The application must be accessible via either port 80 or 443 .
  • If you want to use SSL, you must use a valid certificate (not a self-signed certificate).

Please, refer to Linking to server applications from your cloud instance documentation for further information.

If you find this answer useful, I would kindly ask you to accept it so the same will be visible to others who might be facing the same issue you have inquired.

Thank you for your understanding.

Kind regards,
Rafael P. Sperafico
Atlassian Support

Hello Rafael, thanks for the answer. I had seen that in the Confluence cloud documentation. I can confirm that I have port 443 open (port 80 is shutdown), and I have a valid SSL issued by an issuing authority. So I was surprised that I got the error. I'm guessing I need some sort of manifest file or something else for Confluence cloud to pull in the consumer key/name and public key; I don't want to have to do this manually. Any thoughts on how I can go about this?

0 votes
rsperafico Atlassian Team May 08, 2015

Hello Mohammad,

I cannot resolve so please make sure the same is available/accessible before attempting on setting up application link.

$ whois
Whois Server Version 2.0

Domain names in the .com and .net domains can now be registered
with many different competing registrars. Go to
for detailed information.

>>> Last update of whois database: Fri, 08 May 2015 13:50:44 GMT <<<

Kind regards,
Rafael P. Sperafico
Atlassian Support

Hello Mohammad,

Did you find a solution for this? I am getting the same error too

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