Anonymous users can not view content

Anytime a usr attempts to open spaces where Anonymousviewing is allowed they are dierected to the login page.

The "Global Permissions" - Anonymous access has "can use" active.

The space's "Anonymous Access" is set so "Anonymous" has "View" active

The Space/Page is not restricted.

What am I missing?

1 answer

Can you give an example of a URL one of the users is using?

FYI -- when I ran across a similar problem, the user actually was clicking on a URL to a location that required login. I've also seen a situation where a user is using a URL for the login page.

One thing you can try is to give the user a direct URL to a page that you know is in a space with anonymous view access. Of course, make sure the page doesn't have its own restrictions.

I'm sorry if this is no help, but that sure sounds as if the home page is has restrictions applied. Although it is not the usual situaton, the home page can have a parent, and the restrictions could be applied to the parent.

If the user clicks on a page within the space they can view it.

http://wiki.barnhardt.local/display/USERDOC/Frequently+Asked+Questions

If they click on a link to the hom pag, they are directed to a login page.

http://wiki.barnhardt.local/display/USERDOC/Home

Thanks

yea that was my first thought. Unfortunalty, not the case.

Thanks for jumping in and trying.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

377 views 20 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you