Always see "No matching user or email found" when Sharing page

Why do I always see "No matching user or email found" when typing portions of e-mails or usernames when clicking the Share page button?

This feature stopped working after recently upgrading my license and adding new users.

This issue affects all users.

1 answer

This widget could not be displayed.

Hi Joe,

This is a known problem that you can see here, which has started after the last maintenance.

The People directory cache was not properly generated.

Please go to <yourdomainhere>.atlassian.net/wiki/admin/search-indexes.action and click on rebuild index.

This will take a few minutes, after which the People directory will be correctly populated.

Cheers,

Miranda

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Monday in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

409 views 4 6
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you