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All my company's Confluence pages are "Restricted"

I tried to sign in to Confluence when I got to work this morning, and could not access any pages. I checked my permissions for the space, signed in and out of our SSO, tried different browsers, signed in and out of those browsers, restarted my computer, and checked for updates. I still cannot access any confluence pages. I only see that message saying "This is a Restricted Page."

None of my coworkers are having this issue. They are able to check the permissions for the Confluence spaces, and verify I should have access. I have full admin access to my team's space, specifically, but can see nothing. 

I am able to see Jira. This is just Confluence. I've been through our company's IT Support, and they were not able to help me. Please help. 

1 answer

Hello there,

Thank you for contacting us about this. Have you still been encountering that issue as of today? If so, I would recommend that you contact the Support Team directly. Then we'll be able to see what's going on when you login so we can determine why you can't access your Confluence content.

Thanks again, and take care!


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