All Updates on the Dashboard not updating...

Hey,

Our Confluence, (4.2.8), isn't updating the "All Updates" tab on the dashboard. The "Popular" tab is being updated, but not the "All Updates".

Any ideas on this?

I've rebuilt the indexes, but that didn't help.

3 answers

You can try to rebuild the content indices from scratch.

If that did not fix the issue, you might be encountering this issue: https://confluence.atlassian.com/display/CONFKB/com.atlassian.bonnie.LuceneException+Couldn%27t+open+writer+on+directory. To confirm on this, you may open up <confluence-home>/logs/atlassian-confluence.log and look up for the keyword 'write.lock'. If it can be found, check out the path that was stated along with the error message. The path should be telling you where write.lock file is located. You can directly go to the stated path and delete write.lock file and the issue should have been resolved.

If that is still not the case, you can temporarily enable Plugin Safe Mode and see if it would make any difference. This will disable all user-installed plugins at once. So if the issue does not occur again, it is caused by one of the third-party plugins installed. In order to isolate which plugin is the culprit, you may need to enable the plugin one-by-one till you observed the issue arise again.


Brilliant, thanks for that Hanis... The rebuild I had already tried, and didn't work. Checked for the write.lock file, and sure enough it existed (from several days ago), so I deleted it, and then rebuilt the indices again, and that seems to have fixed it's issue.


Thanks for that.

As mentioned by Hanis, we would need to get a better idea of your issue by gettin some stack trace from your atlassian-confluence.log.

Getting same issue after migrating from windows to linux along with upgrade (5.10.0 to 6.2.3)

 

Dashboard is not loading and showing error as something is wrong.

 

Also the title options are not loading (eg: spaces, drop arrow is not loading )

 

 

Regards

Vivek

This is a five year old thread, it's not likely to offer you a lot of help with a much later version.

But, the advice from Septa still holds.  Have a look at your logs.

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