After update from 5.7.1 to 5.9.4 no direct creation of Jira issues is possible - why?

When highlighting text in a Confluence page and choosing the "Create JIRA issue" option, we get this message:

The version of selected JIRA server is not supported. You may want to upgrade to the newer version or create issue in JIRA.


Our JIRA has version 7.1.1

If you choose : create issue in JIRA, JIRA is opened after a long while but only displaying the dashboard. No new issues is created.

1 answer

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

345 views 20 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you