After changing Product URL, in Atlassian instance is there time limit for redirecting?

Padmini
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January 12, 2023

After changing Product URL, in Atlassian instance is there time limit for redirecting?  e.g. if we changed the URL link from ABC.atlassian.net to BCD.atlassian.net  , till what period of time this product url automatically redirect to  old URL (ABC.atlassian.net)?

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Alex Koxaras _Relational_
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January 13, 2023

Hi @Padmini 

According to the documentation (https://support.atlassian.com/organization-administration/docs/update-a-product-url/) this change takes up to 5 minutes. It doesn't state anything about the period of redirection.

Padmini
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January 13, 2023

Thanks, Alex for quick reply,

You are right, I did not see any information on the document. I will create support ticket to get the confirmation on that.

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Kamil Surowiec
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August 14, 2024

Hi, Do you have some confiramtion about period? @Padmini 

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