Administration rights

[Chris Nix]

Hi

I was wondering how I go about gaining full administration rights for our Confluence account? Recently the person in charge of the account left our company, and we need to have 2 users (myself and another) with the highest privileges possible to run it. Is this going to be easily achievable?

Regards

Chris

[Bhushan Nagaraj]

Hey Chris,

Are you using Confluence OnDemand or Confluence Server?

Do you have any other account that you can currently login as an administrator? If yes, just add yourself to the confluence-administrators group. You can read more about user management at https://confluence.atlassian.com/display/DOC/Managing+Site-Wide+Permissions+and+Groups

Thank you

Bhushan

[Bhushan Nagaraj]

It would not allow me to deactivate user

Do you get an error message or you do not have the option to deactivate users? Are you part of the confluence-administrators groups?

https://confluence.atlassian.com/display/DOC/Deleting+or+Deactivating+Users

You can also take a look at the document to read more about global permissions.

https://confluence.atlassian.com/display/DOC/Global+Permissions+Overview

[Chris Nix]

Thanks Bhushan

I'm pretty sure that we are using Confluence Server.

I'm currently listed as a 'Confluence administration' but when I tried to deactivate a user it would allow me. Is it because my privilege access is to low? What should I be set up as?

Regards

[Bhushan Nagaraj]

Login to confluence as a system admin and use the guide here.

https://confluence.atlassian.com/display/DOC/Adding+or+Removing+Users+in+Groups

If however, you do not have system admin access and there is no other user with sys admin access, you will have to take a look at this document.

https://confluence.atlassian.com/display/DOC/Restoring+Passwords+To+Recover+Admin+User+Rights

[Chris Nix]

Thanks Bhushan

A message comes up telling me I don't have privileges and to contact my 'site administrator'. This is my current admin access:

How do I become part of the confluence-administrator groups?

[Chris Nix]

Thanks Bhushan