Admin user couldn't change username (login id) for some of the users

[Nachu Subramanian]

Hi All,

We are using Confluence 6.0.2 with the confluence H2 embedded database. We want to maintain a certain format for User IDs in confluence. But we have some users already existing in the confluence with many different User ID formats. So, i want to edit those users and change their User ID. But, even though i have admin privileges and logged in as an administrator, I cannot edit their user id. But it allows me to edit the name or mail id. Please let me know how to edit the User ID and why I am not able to edit it even with administrator privileges.

We are not using external user directories. We are just using Confluence Internal Directory and so I want to know if there's a way to edit the user id directly in Confluence Internal Directory. If yes, please let me know how to do the same.

Attached is the screenshot that shows I couldn't edit the user id field. Also below is the Directory Configuration that shows i have all necessary privileges to edit the user id:

Name: Confluence Internal Directory
Active: true
Type: INTERNAL
Created date: 2016-12-16 16:22:18.963
Updated date: 2016-12-16 16:22:18.963
Allowed operations: [CREATE_GROUP, DELETE_GROUP, CREATE_ROLE, CREATE_USER, UPDATE_USER, UPDATE_ROLE, UPDATE_ROLE_ATTRIBUTE, DELETE_ROLE, UPDATE_GROUP_ATTRIBUTE, UPDATE_USER_ATTRIBUTE, DELETE_USER, UPDATE_GROUP]
Implementation class: com.atlassian.crowd.directory.InternalDirectory
Encryption type: atlassian-security
Attributes:
"user_encryption_method": "atlassian-security"

Need your help on this.

Thanks

Nachu

[Katya Godneva]

Hello,

this article is probably relevant:

https://community.atlassian.com/t5/Confluence-questions/Correct-full-name-of-user-admin/qaq-p/74176