Adding a Confluence Macro Removes other content

Hello,

I have a few users having an issue editing confluence pages which they've created. They want to use the JIRA macros available. However, when they select the macro, enter a filter, and select insert- the confluence page's sections are all removed in place of the new macro.

This issue was initially noticed on a Windows 7 machine running IE 11. I attempted to replicate the issue on an macOS Sierra both in Chrome (latest) and Firefox (latest) to no avail. Also, I had tried another Windows machine in Chrome (latest)- with a failure to reproduce the error.

I have had the affected users to close all IE windows and try again, log out/in , and a combination of the two. Yet the issue persists with these Windows 7 IE 11 Users.

 

See attached images for more info.image001.jpgimage002.jpgimage003.jpgAs you can see in image 2, the user has some existing content in the background and multiple sections with different types of content (text, table, oher macros).

Image 3 is the result of entering in the macro with the desired JQL.

1 answer

Check the console of IE when performing the same steps again. If it generates error doing the same, then it is a bug. 

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Tuesday in Confluence

We want to see the templates you've created in Confluence!

Hi Community, Jessica here from the Confluence Product Marketing team!  July’s community challenge is all about sharing pictures  — and as an extension of our first post on what ...

486 views 19 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you