We are considering using confluence for our new KB.
Questions:
- In confluence can part of a document be seen by some users and not others? I.e. dynamic documentation based on permissions? If not supported natively, is there a plugin if not native?
- Can we someone have info like "notes" that are not visible by everyone (only to our internal company, when they view the KB article) Is there a plugin if not native?
Here's the scenario:
We have a client visible KB site.
When we find a defect in a KB article, we want all of our internal users to see 4 things in order to make escalation better and QUICKER:
- Technical Owner - The engineer who made the technical content
- Validator - The person who peer-reviewed it.
- Writer - The one who polished the article.
- The Jira Ticket that made it.
Obviously, we DO NOT want the client to see this information i.e. notes.
Only Internal users should be able to see this information.
