Hello @Reinaldo Campos,
We highly suggest you to use the browser extensions.
Chrome - https://chrome.google.com/webstore/detail/vsecure/emodnkohpjmlkodhbfmijobljmlboedp
Firefox - https://addons.mozilla.org/en-US/firefox/addon/vsecure2/
Atlassian has been changing architecture and some of them affected the add-on, we are checking with support to see if possible to fix or just remove it from the Marketplace.
Thanks,
You'll need Atlassian support to look at the log file and fix this - https://support.atlassian.com
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